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Distance Doesn't Matter: Building Trust with Clients in a Remote World

Build and sustain trust with your clients from anywhere


I've got a jam-packed newsletter for you this week, filled with resources to help you crush your key account management goals. From blog posts to podcast episodes and interesting articles, there's something for everyone.

But first, I want to hear from you. What's been your biggest challenge recently? Reply and let me know – I'm here to help!

🛠️ Skill Builders

Sharpen your skills with these powerful resources

Say goodbye to complicated, time-consuming account planning. My new and improved 7-step one page key account plan process and template will streamline your efforts and maximize your impact. It's the perfect blend of simplicity and effectiveness!

Want to learn from the best in the business? I've curated a list of 15 must-read books that will unlock the secrets of key account management. From mastering personal branding to building influential client relationships and crushing account growth, these books have it all. Get ready to take your KAM skills to the next level!

Struggling to juggle your responsibilities as a KAM? My 30-day time management transformation guide is here to help! With actionable steps to enhance productivity, prioritize effectively, and achieve work-life balance, you'll be a time management pro in no time.

👋 The KAM Club Podcast

Trust Building from a Distance

In this week's episode of The KAM Club Podcast, I dive into the world of remote relationship-building and share simplified CRM strategies that key account managers can use to create strong, trustworthy client relationships, even when face-to-face meetings are rare.

🎥 Watch Now on YouTube! For the first time ever, you can now watch this episode on YouTube! Check out the video version of "Trust-Building from a Distance" and let me know what you think of this new format.

🎧 Listen on Your Favorite Platform: As always, you can tune in to the podcast on your preferred platform, including iTunes and Spotify.

🛠️ Featured Article

How to Conquer Imposter Syndrome as a Key Account Manager

How to Conquer Imposter Syndrome

Do you ever feel like you're not good enough, despite your accomplishments? Like you've somehow fooled everyone into believing you're more capable than you really are? If so, you're not alone. Imposter syndrome is a common struggle for many professionals, especially in high-pressure roles like key account management.

But here's the truth: You are not an imposter. You've earned your place through hard work, dedication, and skill. It's time to start believing in yourself and your abilities.

Here are a few strategies to help you conquer imposter syndrome:

🏆 Gather Your Wins. Create a dedicated space to showcase your achievements, whether it's a folder of certificates, a collection of positive feedback, or a portfolio of successful projects. When doubt creeps in, revisit these reminders of your competence and success.

🔄 Flip Negative Thoughts. When you catch yourself doubting your abilities, flip the script. Instead of asking, "Why me?" ask yourself, "What am I good at?" Focus on your strengths and the value you bring to your role.

📊 Celebrate Success. Appreciate your milestones, no matter how big or small. Set tangible goals and acknowledge your progress along the way. Keep a record of your personal growth moments to reflect on how far you've come.

Keep reading the full article to discover more strategies for mastering self-confidence, turning setbacks into growth opportunities, and embracing your well-deserved success.

💎 Web Gems

Handpicked Resources for Success

Here are some interesting and useful resources I've discovered across the web this week:

  • How to Build a Sales Sequence: A Guide With Tips, Best Practices & More. If you're looking to dive into the world of sales sequences, this article is the perfect starting point. It breaks down what sales sequences are (essentially, a planned series of steps to connect with potential customers) and why they're crucial for building relationships and closing deals. Plus, it includes an example of a top-performing sequence to inspire your own efforts.

  • A Simple Hack to Help You Communicate More Effectively. Do you ever struggle to get your point across, whether it's to your boss or a friend? This article shares a super-easy trick to instantly upgrade your communication skills. Get ready to express yourself with clarity and confidence!

  • How to Make Mentorships Work for Gen Z in a Hybrid Environment. As someone who's benefited greatly from mentorship, I know first-hand how important it is to find a great mentor for career success. This article offers practical advice on building strong mentor-mentee relationships, especially in the context of remote work and the unique needs of Gen Z professionals.

📚 Check out these articles and let me know which insights resonate with you the most. Happy reading and learning!

That’s a Wrap

I hope you found something useful in this week’s edition of Account-Minded.

If you did, I'd love to hear your thoughts. Just hit reply and share what resonated with you.

If you know someone who might benefit from these resources, feel free to forward this email or share it on social media.

Keep being awesome, and don't forget to check out the podcast episode on YouTube – it's my first video episode, and I'm excited to hear your feedback!

Until next week,

Warwick Brown
Founder @ The KAM Coach

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P.S. When you're ready, here are some ways I can help you:

1. Join The KAM Club: Get access to unmatched training, open office hours, exclusive templates, and a community of experts.

2. Try KAM Fundamentals: My 6-week training journey to build trusted advisor relationships and boost client revenue.

3. Get Career Coaching: Whether you need interview prep, first 90-day support, or help at any career stage, I offer tailored coaching programs.

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